Renee Cacchillo is a 20+ year veteran of the retail and consulting industry. She joined Safelite in 2011, where she held a variety of leadership roles in operations, data analytics, digital marketing, and advertising. Today, she is known as the architect of Safelite’s Customer Driven strategy, successfully leveraging the company’s core competencies in aligning the customer experience, marketing efforts, client relationships, and technical enhancements more acutely. She also leads the company’s innovation efforts with Safelite Works—an innovation hub that develops solutions for Safelite’s people, customers, and clients. Cacchillo is responsible for driving performance to further establish Safelite as a world-class service organization.